RTC Cloud Services First Time Setup Information

Citrix Reciever - required for TMW Cloud Services

Java is required for Synergize Viewer

Chrome browser does not support Java without a special add-on

Use Internet Explorer to access Synergize Viewer

Last Pass browser plugin is not required.

Users may access their Last Pass vaults via the link below for temporary access.

Synergize Desktop and Synergize Printer are required if you need to upload documents.

MIS will need to install and configure the Synergize applications for you remotely.

Contact MIS at Ext. 1100 for remote setup assistance.

Other Important Links:

RTC Online Help Desk